Please note that all magazine products purchased from Ruyò are non-refundable. Once a magazine has been ordered and shipped, we cannot accept returns or offer refunds, except in cases of damaged or defective products.

If you receive a damaged or defective magazine product, please contact us within 14 business days of receiving the item to request a replacement.

Shipping times depend on your chosen method and destination. EU shipments usually take 3-7 business days, while international ones may range from 1-3 weeks. Costs vary based on method, location, and order weight, presented during checkout.